One of the sectors of the economy that was hit the hardest by the COVID-19 pandemic and accompanying restrictions was the gaming and casino industry. However, during this period of upheaval and uncertainty, one thing remained clear: KGM’s resourcefulness and ability to be a dependable partner to their clients.
The ability to remain agile and pivot as needed enabled KGM to deliver a menu of outstanding services and products to customers. For example, the casino supply manufacturer developed numerous Social Protection solutions in order to keep casinos compliant and guests safe. This included an innovative new product line of plexiglass walls to act as a shield for both visitors and staff, along with additional space for sanitization products.
These steps to safeguard allowed venues such as Hard Rock Hotel & Casino Atlantic City to reopen their doors to the public during the height of the crisis in the summer months. Additional casinos nationwide followed suit, including Desert Diamond Casino and Entertainment in Arizona, Graton Casino in California, and BCLC in Canada.
Based in Philadelphia, Pennsylvania, KGM was able to deliver these essential safety products in a prompt turnaround time. Moreover, KGM’s dedication to offering customizable packages to their clients allowed them to deliver exactly what their customers needed during a time of great uncertainty. From comfortable custom seats that cater to any facility’s aesthetic to evocative signage, KGM takes a personalized and immersive approach in order to fully engage their customers’ guests.
KGM’s ability to offer entertainment stewardship, Social Protection products, swift delivery, and personalized packages was a true testament to their team’s resourcefulness and dedication. Additionally, the company was able to help power entertainment through the pandemic by offering casino guests a safe sanctuary to play.
In providing their customers with the products and solutions necessary to keep visitors and staff members safe, KGM was able to restore some sense of normality to people’s lives nationwide. Not only were casino associates able to return to work and receive a steady income, but guests could pay a visit to their favorite gaming facility and enjoy an exciting evening out while other restaurants and venues were shut down.
In a world full of unpredictability, KGM gave people the gift of convention.
KGM is a manufacturer and supplier of products that have groundbreaking impact on the gaming industry. Innovation is at the core of everything we do, and it all begins with you. We are inspired by what you need to grow your business.